Support

Frequently Asked Questions

Everything you need to know about how Veil works.

Privacy & Anonymity

Is Veil actually anonymous?▾

Can anyone figure out who I am?▾

What does 'Request Reveal' actually do?▾

Can the Veil team see my messages?▾

Getting Started

Why do I need an @iitk.ac.in email?▾

I didn't receive the OTP. What should I do?▾

Can I change my anonymous name?▾

What is a 'Mood' and who can see it?▾

Groups & Rooms

What is the difference between Groups and Rooms?▾

How does a Room's filter work?▾

What happens to messages in a Room when it expires?▾

Safety & Moderation

How do I report someone?▾

Can I block someone?▾

Will Veil ever reveal my identity to authorities?▾

Still have a question?

If you couldn't find the answer you were looking for, reach out directly. We typically respond within 24 hours.